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Why the Biggest AI Transformation in Retail Is Not What Customers See

Why the Biggest AI Transformation in Retail Is Not What Customers See

with Ghazanfar Riaz, Senior Vice President, Global Digital Solutions Group, Microsoft Business Unit at Visionet

AI in retail is not just the chatbot on the website. Ghazanfar Riaz explains how frontline AI helps store associates prioritize work, resolve shelf exceptions, improve assisted selling, and turn daily store friction into measurable business value.

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